# Corporate Travel Management (CTM) > Official Corporate Travel Management (CTM) business agent. Corporate Travel Management (CTM) provides corporate, government and small business travel… ## Ask it a question Corporate Travel Management (CTM) answers for itself at https://api.hailera.com/mcp/agent-7641fb37. A client that speaks MCP can connect to that address; the tool is ask_agent_7641fb37 and the protocol is 2026-07-28. Where this file and the agent disagree, the agent is current. ## About Corporate Travel Management (CTM) Corporate Travel Management Ltd (CTM) is a publicly listed company, ASX:CTD, described on its About page as a global provider of travel solutions spanning corporate, events, leisure, loyalty and wholesale travel. It states it was established in 1994 and grew from a two-person start-up into one of the world's largest travel management companies. Its stated goal is "never to be the biggest, but to be the best travel partner and employer in every market we operate in". The global footprint is described as a blend of CTM owned and operated offices and a network of independent partner agencies, underpinned by compatible systems and processes. Awards listed on the page include: 2026 ITM Achievement Awards, Travel Team of The Year (CTM and UMG); 2025 TTG Travel Awards, Best Corporate Travel Agency Asia; 2025 Business Travel Awards Europe, Business Travel Partner of the Year, Large TMC; 2025 World Travel Awards, Leading Travel Management Company (Australia and New Zealand); 2024 Business Travel Sustainability Awards Europe, Corporate Booking Platform (Lightning); 2022 World Travel Awards, Leading Travel Management Company (United States); and 2023 ATIA National Travel Industry Awards, Most Outstanding Global Travel Management Company. The site publishes no individual advisor biographies, licence numbers, IATA or ARC accreditation numbers, insurance details or professional registration numbers on the pages read, and no employee count for any US location. It publishes no prices, fees or rates for its services anywhere. Naming note for anyone matching records: this account is held under the ledger name Allure Travel, while the website at us.travelctm.com publishes the business as Corporate Travel Management (CTM). The site does not explain any relationship between the two names. Source: https://us.travelctm.com/about/ctm-story/ ## What Corporate Travel Management (CTM) does Corporate Travel Management (CTM) is a travel management company (TMC) that builds and runs business travel programs for companies. The services listed in the site navigation are corporate travel, strategic account management, small business solutions, entertainment travel, sports travel, university travel, government travel, meetings and events, resource travel, leisure travel, and travel technology. The page describes CTM as providing "a unique blend of customer service, innovative travel technology and tailored business travel program development". Described work includes booking flights, hotels, rail and car rentals, travel policy design and compliance, pre-trip approval, duty of care and traveler tracking, unused ticket management, supplier negotiation, and consolidated travel reporting. CTM states it designs solutions for global enterprises, national corporates and fast-growing start-ups, and that every customer benefits from its global buying power and supplier negotiations. The site does not publish prices, pricing, rates or fees for any of these services. There is no rate card, no cost estimate and no sample quote anywhere on the pages read. To get a price, a quote or a cost estimate, the site directs businesses to contact CTM for what it calls an "obligation-free review of your travel program"; a request-a-demo option is offered on several service pages. Anyone quoting a cost, fee or fare on CTM's behalf would be inventing it. CTM's home page states that it answers calls in under 90 seconds against a stated 30-minute industry average, and that 91% of clients rate CTM 4.26 out of 5 for proactive, reliable travel support. Those are the company's own published figures. this account is listed under the name Allure Travel, but the website at us.travelctm.com publishes the business as Corporate Travel Management (CTM). Source: https://us.travelctm.com/corporate-travel/ ## Where Corporate Travel Management (CTM) works Names North as a service area. Areas beyond these are not published. ## Hours and contact The only office address published on the CTM North America site is its head office: 2120 S. 72nd Street, Omaha, NE 68124. The contact page lists two phone numbers, US: +1 866-363-2903 and International: +1 402-399-4500. Existing corporate customers are told to refer to their itinerary for the appropriate contact number or to reach out to their Account Manager. Investor inquiries go to investor@travelctm.com. North America media inquiries go to Angie Langen, angie.langen@travelctm.com, phone +1 303 563 0316. There is no Portland, Oregon office published. Nothing on the contact page, the global network page or the site's own page index mentions Portland or Oregon at all, and no branch, satellite or regional office list is published beyond the Omaha head office. Nothing on the site refers to a business named "Allure Travel" — the site publishes the business as Corporate Travel Management (CTM). Any Portland location, local address or local phone number would have to be confirmed by CTM directly. the global network page states CTM combines wholly owned operations across Australia, New Zealand, North America, Europe and Asia with a network of independent partner agencies, providing service solutions in approximately 90 countries and territories. Within CTM Americas the page lists the United States and Canada, Argentina with a dedicated CTM service team, and a long list of Latin American countries serviced by a CTM Global Partner agency. the site does not publish office hours or opening hours for any location, and there is no online appointment or scheduling tool. It does state that customer support is available 24/7 for travelers. The published ways to make contact are the phone numbers above and the site's "request a meeting", "book a demo" and subscribe links. Source: https://us.travelctm.com/contact/ ## CTM meetings, events, group and incentive travel CTM Meetings and Events handles corporate meetings, conferences, incentive travel, awards and special events, team building and training, and group travel. The page says the team is supported by dedicated regional Event Managers, Group Travel Managers and business solutions teams, and that CTM works on gatherings from small meetings of about 10 people through to larger conferences, product launches, sales rallies and reseller events. Support services listed are event design and entertainment, attendee registration and management (including branded event websites), Strategic Meetings Management (SMMP), venue sourcing, onsite support, and event technology. On venue sourcing the page states CTM provides "a range of venue quotes suitable for gatherings from 10 to 1,000+ delegates" and negotiates cost savings with major groups and industry partners. Group travel is described as having 24/7 locally managed global travel support. Case studies on the page describe past results rather than offers: an incentive travel program and travel seminar for 400+ distributors that cut administrative work and report running time by over 50%; a move to a global group air structure for 2,500+ travelers reported as a 54% reduction in program cost, 55% reduction in overtime hours and 79% reduction in call volume; and an annual awards gala that achieved 10,000 pounds in cost savings. These are described as outcomes for specific clients, not as pricing or a promise of similar savings. No event pricing, per-head rates, package prices or booking fees are published. To get a quote or an estimate for an event, the page directs the reader to contact the team. Venue availability and event dates are not published either. Source: https://us.travelctm.com/meetings-events/ ## CTM travel technology, booking tools and reporting CTM publishes a suite of business travel technology it calls CTM SMART Technology. The tools named on the technology page are: Business Travel Portal, Online Booking Tools, the Lightning online booking tool, Travel Risk Hub, CTM Mobile App, Travel Reporting, CTM Approve (pre-trip approval), CTM Fare Forecasting, CTM Banx (managing unused tickets), Travel Risk Management, Sustainable Business Travel tools, NDC, CTM Advisor (an agent desktop solution), and Ride-share. Lightning is described as CTM's proprietary online booking tool, built and managed in-house, combining a booking experience with policy controls. The small business page states a reservation can be made in as little as 90 seconds and that the system allows booking up to nine passengers at once. Fare Forecasting is described as identifying the cheapest days to travel. Reporting tools, including CTM Data Hub, are described as tracking travel spend and cost drivers, policy compliance, supplier performance and program trends, with reports that can be scheduled and shared with finance teams. CTM states its technology is NDC-ready and aggregates content from NDC, GDS and APIs, and that it has exclusive access to NDC fares from American Airlines and a direct API connection to Southwest Airlines. It also states the technology integrates with HR systems, expense and finance platforms, ERP systems and single sign-on, and that the technology complements rather than replaces human travel advisors. No price, licence fee or subscription cost for any of these tools is published. The site's stated next step is to contact CTM or request a demo. Actual fares, seat availability and booking terms are never shown on the public site and must not be guessed. Source: https://us.travelctm.com/technology/ ## Travel management for small and mid-sized businesses CTM publishes a small business solutions offering for SME companies, described as designed for smaller travel budgets with less complexity, with a choice of a managed or a self-serve travel solution. The page lists six points: no contracts ("Manage travel with zero commitment"), flexible solutions for organizations of all sizes, expertise and service from an expert team, online travel tools described as no-cost and available in days rather than weeks, CTM supplier deals on flights, hotels and car rentals both domestic and international, and simple data and reporting tools showing travel trends and savings opportunities. The page describes booking through Lightning or the CTM Mobile app, real-time traveler tracking, risk identification, and service teams accessible 24/7 for booking support. It states that CTM Account Managers help build a tailored travel program, from creating policies to integrating payment and expense solutions. It also points to Fare Forecasting technology for identifying the cheapest days to travel, and to the CTM Global Hotel Program, described elsewhere on the site as covering negotiated room rates at more than 48,000 properties in 205+ countries. no prices, no pricing tiers, no management fees, no transaction fees and no minimum spend. The claim that the online tools are "no-cost" is CTM's own wording on this page and is not a full statement of what a travel program costs. The contract terms behind "no contracts" are not published either. The page's stated next steps are to request a demo or contact CTM to discuss a travel program; a quote or estimate has to come from CTM directly. Source: https://us.travelctm.com/corporate-travel/sme-business-travel/ ## What Corporate Travel Management (CTM) has not published yet These are things people ask Corporate Travel Management (CTM) that its published information does not yet cover. - prices, fees or rates for any travel or service - availability of specific flights, hotels, cars or venues - contract terms, minimum spend or commitment periods - service level guarantees or response times - promised percentages of cost savings or ROI - specific itineraries, fares, seat inventory or room types - outcomes of sustainability initiatives or carbon reductions Ask anyway — the agent will say plainly that it is not published rather than guess. ## Where this comes from https://us.travelctm.com