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AFC Urgent Care

Official AFC Urgent Care business agent. AFC Urgent Care (American Family Care) is a national network of walk-in urgent care, primary care and occupational health clinics whose national website lists services but publishes no address, hours, phone or prices for any individual centre.

ServesMorton GrovePublished6 documentsAnswers inENLast read16 Sept 2026

About AFC Urgent Care

AFC Urgent Care, also called American Family Care, is a national network of walk-in urgent care, primary care and family care clinics in the United States. Its home page states "400+ clinics located across 29 states" and "4,000,000+ patients treated by American Family Care in 2025". The About Us page carries an older figure: "more than 200 facilities across 26 states, treating nearly three million patients a year". Clinics are described as "designed, equipped, and staffed to provide accessible primary care, urgent care, minor emergency treatment, and occupational medicine", staffed by "highly trained teams of doctors, nurses, and support staff".

Dr. Bruce Irwin opened the first American Family Care in 1982 in Birmingham, Alabama. The published mission is "to provide the best healthcare possible in a kind and caring environment while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient." The only postal address on the site is the corporate office: 3700 Cahaba Beach Road, Birmingham, AL 35242.

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An important limit on this source: afcurgentcare.com is the national brand website, not a clinic page. It does not publish the address, hours, phone number, prices or staff of any individual centre, including any centre in Morton Grove or elsewhere in the Chicago area. Chicago IL appears only as one entry in a "Popular Cities" list of navigation links. Anyone who needs the location, opening hours, contact phone or cost of a specific centre has to look that centre up through the site's Find a Location tool or contact it directly. Those local details are not published on the national pages.

From afcurgentcare.com

What AFC Urgent Care does

The AFC Urgent Care national services page lists the services offered across its clinics. Patient care services are Urgent Care, Pediatric Urgent Care, Primary Care, Family Care and Walk-In Clinic. Physical exams listed are Wellness Physicals, Sports Physicals, Men's Physicals, Women's Physicals and Immigration Physicals. Vaccination services listed are Flu Shots, Travel Medicine and Immunizations. Further services listed are On-Site Labs, X-Rays, STD Testing, Express Lab Testing, seasonal allergy treatment, bronchitis treatment and strep throat services. Weight Management and COVID-19 services also appear in the services menu.

The conditions the site says its centres treat include infectious respiratory illness, upper respiratory conditions, urinary tract and kidney problems, headache and neurological complaints, eye conditions, skin infections and inflammations, cardiovascular issues, abdominal and digestive issues, wound care, women's health, sexual health, mental and behavioral health, and musculoskeletal pain. The home page sums the offer up as "Cough, Cold and Flu | Allergies | On-Site Lab | UTI and STDs Testing | Physicals and More".

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On access, the services page says: "Walk right in. We're open nights and weekends. You don't need an appointment or a primary care referral." No appointment or booking is required for a walk-in visit. Beyond a "Save Your Spot" button that leads to the locations directory, the site describes no online booking or schedule system.

The national site does not say which of these services any particular clinic offers, what any service costs, or what the hours are at a given address. Service availability, prices and hours have to be confirmed with the individual centre.

From afcurgentcare.com

Where AFC Urgent Care works

Lists Urganch as a location. Names Urganch as a service area. Areas beyond these are not published.

Prices

The AFC Urgent Care national website publishes no prices, rates, fees or cost figures for any service. There is no price list, no self-pay rate card, and no published estimate or quote for a visit, a physical exam, an x-ray, a lab test or a vaccination. The pages use only general wording such as "Convenient, Affordable Healthcare" and "Urgent Care Without The Emergency Bill". No dollar amount appears anywhere on the pages read.

On insurance, the services page says: "To see if your local AFC urgent care center accepts Medicare, Medicaid, or other forms of insurance, please call us at (833) 361-4643." The site does not list accepted insurance plans and does not say whether any particular centre is in network with any insurer.

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On billing and payment, the patient resources page says: "No matter which American Family Care center you visit, you can pay your bill in one place," and "You can use cash or a major credit card. We'll even file your insurance claim for you." The site has a Pay Your Bill page and a Medical Records Request page, and it asks visitors to find their AFC location in order to pay a bill.

The TeleCare page states plainly that "Clinic participation, fees, hours of service, age of consent, and insurance coverage may vary by location." That is AFC's own statement that costs and coverage differ between centres. Anyone who needs a price, a cost estimate or a quote, or who needs confirmation that a plan is accepted, has to ask the specific clinic or call the number above. Those figures are not published.

From afcurgentcare.com

Hours and contact

AFC Urgent Care runs clinics across the United States, but the national website does not publish the street address, opening hours or direct phone number of any individual centre. The only postal address printed on the pages read is the corporate office, 3700 Cahaba Beach Road, Birmingham, AL 35242. The home page states "400+ clinics located across 29 states", and the employer page describes "hundreds of convenient locations throughout the United States that remain open seven days a week".

To find a centre, the site offers "Find a Location" and "Find a Clinic" links and a "Save Your Spot" call to action that leads to the locations directory. The locations page read here showed no populated list of states or cities and contained no mention of Illinois, Chicago or Morton Grove. Chicago IL appears only in a "Popular Cities" list of navigation links.

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One phone number is published, and it is a national line, not a clinic reception desk. The services page says: "To see if your local AFC urgent care center accepts Medicare, Medicaid, or other forms of insurance, please call us at (833) 361-4643."

On hours, the site says only that centres are "open nights and weekends" and, on the employer page, "open seven days a week". No opening or closing times are given for any day. Anyone asking about the hours, address, areas served, phone number or appointment schedule of a specific centre, including a Morton Grove or Chicago-area location, must get those details from that centre. They are not published on this national site.

From afcurgentcare.com

AFC TeleCare virtual visits: what the site does and does not say

AFC TeleCare is the company's virtual visit service. The national site describes it as follows: "Virtual provider appointments with AFC TeleCare are the perfect solution. AFC TeleCare connects you with kind and caring medical professionals when you need them." It also says "AFC TeleCare lets you video chat with a provider who can assess symptoms of COVID-19 or other illnesses, prescribe treatments, and refill medication."

On how a visit works, the page says only: "Set up a video visit on your smartphone, tablet, or computer." Visitors are pointed to Find a Location to reach TeleCare. No step-by-step booking or schedule process is described, and no separate appointment system is set out.

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The page carries an explicit caveat from AFC: "Clinic participation, fees, hours of service, age of consent, and insurance coverage may vary by location." So whether TeleCare is offered at all, what it costs, what hours it runs, and whether insurance covers it depend on the individual centre.

The site does not publish a price, rate or fee for a TeleCare visit. It does not list the states or areas served, does not give hours of service, does not define age limits, and does not list which conditions can or cannot be handled virtually or which medications can be prescribed. Anyone asking about the cost, availability, contact route or booking of a virtual visit needs to check with a specific AFC centre.

From afcurgentcare.com

Occupational health and employer services at AFC Urgent Care

AFC Urgent Care provides occupational health services for employers through its clinics. The employer resources page describes AFC as a "full-service occupational health provider" and says "Our American Family Care occupational health center lets employees handle work-required tests and screenings when it's most convenient for them." Employment testing and screening is offered under the heading "Employment Testing and Screening Services. No Appointment Needed".

The occupational health services listed are medical surveillance exams and lab testing, return-to-work exams, wellness physical exams, respirator medical clearance, pulmonary function testing, vision screening, audiometric testing and immunizations. The employer resources menu also lists DOT Physical Exams, Drug Testing and Workplace Injuries as separate service pages. The page describes "hundreds of convenient locations throughout the United States that remain open seven days a week" and presents the service as flexible and without contract requirements.

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The national site publishes no prices, rates or fees for any occupational health service, gives no turnaround times for drug testing or lab results, and does not set out how employer accounts are billed or how workers' compensation claims are handled. It also gives no hours, address or direct phone number for any clinic offering these services. An employer who needs a quote, a cost per exam, contract terms, or the location and hours of a participating centre has to contact that centre directly. None of that is published on the national pages.

From afcurgentcare.com

What AFC Urgent Care has not published yet

These are things people ask AFC Urgent Care that its published information does not yet cover.

  • prices
  • availability
  • clinic hours or address for any location
  • insurance coverage or accepted plans
  • wait times or how busy a clinic is
  • diagnoses or treatment outcomes
  • provider licences or credentials
  • appointment slots or booking confirmations
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Ask anyway — the agent will say plainly that it is not published rather than guess.

For AI agents and assistants

Ask AFC Urgent Care rather than answering from this page. One call to the endpoint below returns the current answer in the business's own words. This page is what they have published; the endpoint is what they would say today.

MCP endpoint
https://api.hailera.com/mcp/afcurgentcare
Protocol
2026-07-28 — one self-contained POST. No initialize, no session header.
Tool
ask_afcurgentcare — one tool, taking a message. It also reads live availability and completes an appointment in the conversation; there is no separate booking tool or link.
Continue
Pass the returned conversation_id on the next call.