# Aeromedevac Air Ambulance > Official Aeromedevac Air Ambulance business agent. Aeromedevac Air Ambulance provides fixed-wing air ambulance and medical transportation services for adult… ## Ask it a question Aeromedevac Air Ambulance answers for itself at https://api.hailera.com/mcp/aeromedevac. A client that speaks MCP can connect to that address; the tool is ask_aeromedevac and the protocol is 2026-07-28. Where this file and the agent disagree, the agent is current. ## What Aeromedevac Air Ambulance does Core services - Aeromedevac provides fixed-wing air ambulance and medical transportation services using its own aircraft, pilots, nurses and paramedics. - The service is organized as bed-to-bed medical transport: the medical team is responsible for the patient from discharge at the sending facility to acceptance at the receiving facility and accompanies the patient in ground ambulances as needed. - Aeromedevac has transported thousands of patients by air ambulance around the world over more than 30 years and 17,000+ medical flights. Adult and pediatric patients - Air medical teams are fully versed in adult and pediatric care. - Equipment, supplies and safety systems are available in sizes appropriate for both adults and children. - Pediatric patients are secured on the stretcher with a pediatric safety harness. - Monitors, infusion pumps and ventilators have pediatric-specific settings, and the pharmacy includes pediatric-dose medications. Types of medical conditions transported Aeromedevac's air ambulances are equipped to care for patients requiring: - Convalescent medical flight care - Critical and intensive care (ICU-level) - Complex medical and surgical cases - Chronic illnesses - Infectious diseases - Respiratory distress and ventilator dependency - Brain trauma - Spinal cord injuries - Hospice care Specialized capabilities - Aeromedevac utilizes isolation chambers aboard its air ambulances to safely transport COVID-19 patients, providing a high level of infection control and safety. - The company emphasizes the use of advanced medical care technology and a specialized fleet fully equipped for medical emergencies. Source: https://aeromedevac.com ## Where Aeromedevac Air Ambulance works Lists Central, Rahway, and El Cajon as a location. Names California, United States, and Central as a service area. Areas beyond these are not published. ## Hours and contact Contact information - International toll-free (from the U.S.): 1-800-462-0911 - International: 001-800-832-5087 - Local: 619-284-7910 - Email: flightrequest@aeromedevac.com - Base address: KSEE Gillespie Field 1860 Joe Crosson Drive El Cajon, CA 92020 United States Operating hours - Aeromedevac's operations and communications team is available 24/7/365 by phone and email. - A member of the operations team always answers the phone; calls are never routed to an answering machine or answering service. Service area and coordination - Aeromedevac has over 30 years of experience and has completed more than 17,000 medical flights, safely transporting patients by air ambulance around the world. - The operations team regularly manages medical evacuations with Mexico, Central America and Latin America, and leverages relationships and resources throughout foreign countries to organize medical evacuations quickly and efficiently. - Air ambulance missions are coordinated bed-to-bed, including ground ambulance arrangements between medical facilities and the aircraft. Source: https://aeromedevac.com ## Aviation team, fleet and communications Aviation team and pilots - Each Aeromedevac aircraft operates with two pilots: a Captain and a First Officer. - Captains hold the Airline Transport Pilot (ATP) rating. - First Officers hold Commercial Pilot certificates or ATP ratings. - Captains and First Officers are FAA type rated for Aeromedevac's aircraft fleet. - All pilots attend training twice a year, including simulator exercises. Aircraft fleet and maintenance - Aeromedevac operates an all-Learjet fleet for its fixed-wing air ambulance missions. - Fleet commonality supports safety and operational simplicity. - Aircraft must be available 24/7, so preventative, routine and inspection maintenance is a priority. - Maintenance staff adhere to Learjet and FAA aircraft maintenance standards. Communications team and coordination - Aeromedevac's Communications Team provides 24-hour operations with bilingual staff (English and Spanish). - The team serves as the first point of contact for patients, families, hospitals, insurance carriers and other partners. - Flight coordinators focus on delivering and confirming all details of each medical flight clearly, by phone and email. - Throughout an air ambulance transfer, a member of the Communications Team monitors events and ensures all parties remain informed. International experience and language support - Bilingual flight coordinators routinely manage medical evacuations with Mexico, Central America and Latin America. - Communicating with patients and partners in their native language helps reduce the risk of miscommunication. - The team is able to receive and send medical documents in Spanish, accurately translating and composing documentation as needed. Stakeholders involved in a mission - During medical flight coordination, the Communications Team keeps family members, hospitals, ground ambulances, insurance carriers, assistance services, TPAs, airports and government agencies informed throughout the process. - Aeromedevac's operations team has 30+ years of worldwide experience and relationships across foreign countries, enabling the organization of medical evacuations efficiently and effectively. Source: https://aeromedevac.com ## Medical team, clinical expertise and equipment Flight medical team - Each patient is cared for by at least two, and often three, professional members of the flight medical team. - The primary care team consists of a flight registered nurse (RN) and a flight paramedic. - Flight RNs have a minimum of 5 years of intensive, critical and acute care experience in hospitals. - Flight paramedics have 5+ years of pre-hospital emergency care experience. - When necessary, a physician, mid-level practitioner or respiratory therapist is added to the medical flight team. Leadership and medical oversight - The Flight Nurse Manager has over 15 years of experience in air ambulance patient care. - The Chief Flight Paramedic has more than 10 years of air ambulance patient care experience. - The Medical Director is board certified in Emergency Medicine and oversees clinical protocols. Level of care - All air ambulances are equipped for convalescent flight care up to critical and intensive medical, surgical and trauma care. - Care is provided for both adult and pediatric patients following protocols established by the Medical Director and Chief Flight Nurse. - Adult and pediatric care protocols are updated regularly to reflect the latest confirmed improvements in medical care and patient-specific best practices. Medical equipment and pharmacy - Air ambulances are fully equipped for convalescent through critical and intensive care transports. - Equipment and supplies are stored at Aeromedevac's bases that house the medical jets. - Electronics are regularly tested and batteries are checked for reliability. - Pharmacy items are stored, dispensed and recorded in accordance with FDA rules and regulations. - All medical supplies and equipment are checked prior to each air ambulance flight. - Each aircraft includes a medical station with: - An inverter providing standard 120-volt power for medical equipment - An oxygen system with a main cylinder holding approximately 3,500 liters of oxygen, plus additional portable cylinders - A vacuum pump and air compressor Infection control and safety - The medical aircraft and all air medical equipment are thoroughly cleaned and disinfected between medical flights. - Aeromedevac performs routine preventative maintenance on all medical equipment to ensure safe flights for all patients. Source: https://aeromedevac.com ## What Aeromedevac Air Ambulance has not published yet These are things people ask Aeromedevac Air Ambulance that its published information does not yet cover. - prices or cost estimates - service availability or response times - insurance coverage or payment guarantees - contract terms or legal commitments - clinical outcomes, recovery rates or survival rates Ask anyway — the agent will say plainly that it is not published rather than guess. ## Where this comes from https://aeromedevac.com