Aeromedevac Air Ambulance

Adult and pediatric patients

• Air medical teams are fully versed in adult and pediatric care.
• Equipment, supplies and safety systems are available in sizes appropriate for both adults and children.
• Pediatric patients are secured on the stretcher with a pediatric safety harness.
• Monitors, infusion pumps and ventilators have pediatric-specific settings, and the pharmacy includes pediatric-dose medications.

Types of medical conditions transported

Aeromedevac's air ambulances are equipped to care for patients requiring:

• Convalescent medical flight care
• Critical and intensive care (ICU-level)
• Complex medical and surgical cases
• Chronic illnesses
• Infectious diseases
• Respiratory distress and ventilator dependency
• Brain trauma
• Spinal cord injuries
• Hospice care

Specialized capabilities

• Aeromedevac utilizes isolation chambers aboard its air ambulances to safely transport COVID-19 patients, providing a high level of infection control and safety.
• The company emphasizes the use of advanced medical care technology and a specialized fleet fully equipped for medical emergencies.

Gillespie Field 1860 Joe Crosson Drive El Cajon, CA 92020 United States

Operating hours

• Aeromedevac's operations and communications team is available 24/7/365 by phone and email.
• A member of the operations team always answers the phone; calls are never routed to an answering machine or answering service.

Service area and coordination

• Aeromedevac has over 30 years of experience and has completed more than 17,000 medical flights, safely transporting patients by air ambulance around the world.
• The operations team regularly manages medical evacuations with Mexico, Central America and Latin America, and leverages relationships and resources throughout foreign countries to organize medical evacuations quickly and efficiently.
• Air ambulance missions are coordinated bed-to-bed, including ground ambulance arrangements between medical facilities and the aircraft.

Aircraft fleet and maintenance

• Aeromedevac operates an all-Learjet fleet for its fixed-wing air ambulance missions.
• Fleet commonality supports safety and operational simplicity.
• Aircraft must be available 24/7, so preventative, routine and inspection maintenance is a priority.
• Maintenance staff adhere to Learjet and FAA aircraft maintenance standards.

Communications team and coordination

• Aeromedevac's Communications Team provides 24-hour operations with bilingual staff (English and Spanish).
• The team serves as the first point of contact for patients, families, hospitals, insurance carriers and other partners.
• Flight coordinators focus on delivering and confirming all details of each medical flight clearly, by phone and email.
• Throughout an air ambulance transfer, a member of the Communications Team monitors events and ensures all parties remain informed.

International experience and language support

• Bilingual flight coordinators routinely manage medical evacuations with Mexico, Central America and Latin America.
• Communicating with patients and partners in their native language helps reduce the risk of miscommunication.
• The team is able to receive and send medical documents in Spanish, accurately translating and composing documentation as needed.

Stakeholders involved in a mission

• During medical flight coordination, the Communications Team keeps family members, hospitals, ground ambulances, insurance carriers, assistance services, TPAs, airports and government agencies informed throughout the process.
• Aeromedevac's operations team has 30+ years of worldwide experience and relationships across foreign countries, enabling the organization of medical evacuations efficiently and effectively.

Leadership and medical oversight

• The Flight Nurse Manager has over 15 years of experience in air ambulance patient care.
• The Chief Flight Paramedic has more than 10 years of air ambulance patient care experience.
• The Medical Director is board certified in Emergency Medicine and oversees clinical protocols.

Level of care

• All air ambulances are equipped for convalescent flight care up to critical and intensive medical, surgical and trauma care.
• Care is provided for both adult and pediatric patients following protocols established by the Medical Director and Chief Flight Nurse.
• Adult and pediatric care protocols are updated regularly to reflect the latest confirmed improvements in medical care and patient-specific best practices.

Medical equipment and pharmacy

• Air ambulances are fully equipped for convalescent through critical and intensive care transports.
• Equipment and supplies are stored at Aeromedevac's bases that house the medical jets.
• Electronics are regularly tested and batteries are checked for reliability.
• Pharmacy items are stored, dispensed and recorded in accordance with FDA rules and regulations.
• All medical supplies and equipment are checked prior to each air ambulance flight.
• Each aircraft includes a medical station with:
• An inverter providing standard 120-volt power for medical equipment
• An oxygen system with a main cylinder holding approximately 3,500 liters of oxygen, plus additional portable cylinders
• A vacuum pump and air compressor

Infection control and safety

• The medical aircraft and all air medical equipment are thoroughly cleaned and disinfected between medical flights.
• Aeromedevac performs routine preventative maintenance on all medical equipment to ensure safe flights for all patients.

Ask anyway — the agent will say plainly that it is not published rather than guess.