Across Town Movers

Core services

The services published on the site are:

• Residential moving
• Commercial moving
• Military moving
• Storage (short-term and long-term)
• Packing services and packing supplies

Residential moves cover local household moves within the San Diego area.

Commercial moves cover large and small businesses throughout San Diego County and neighboring cities and communities. The company notes that it can schedule commercial moves after hours or over weekends to minimise impact on business operations.

Military moving is a distinct specialism. Across Town Movers states that it is San Diego's leading mover of military personnel and their families, 30 years and counting. It highlights knowledge of military rules and regulations and describes itself as providing DP3 packers in San Diego, handling CODE 2, CODE D and CODE 4 crating. Its storage facilities house over 5.5 million pounds of non‑temp storage for military shipments.

Storage is offered alongside moving and packing, so customers can have their belongings packed, moved and stored by the same company.

Packing services and supplies are available for customers who want the company to pack for them, as well as for those who prefer to pack themselves but want advice and discounted packing materials.

How the company presents itself

The about page emphasises:

• 30+ years of service
• Family-founded, family-owned and family-operated
• A focus on friendly, "neighborly" service and reducing the stress of moving
• A high proportion of business coming from referrals

Licensing, insurance and memberships (as published)

The about page states that Across Town Movers is:

• Licensed, bonded and insured up to $1 million
• A member of the American Moving and Storage Association (AMSA)
• A member of the California Moving and Storage Association (CMSA)
• A member of the Better Business Bureau (BBB)
• Licensed under CAL. P.U.C. T-162-719

Service area and contact details

The business serves the San Diego area, including San Diego County and neighboring cities and communities.

Published phone contacts include:

• +1 619-287-6900
• Toll-free 1-800-400-5700

Published email contacts include:

• andre@zdigital.com (appearing on the home page)
• barrett@acrosstownmoversca.com (appearing on the contact page)

Customers are invited to request a free quote by phone or by using the "Start Free Estimate" forms on the site.

Services and details not published

The site does not list certain items as named services, including:

• Piano or other specialty-item moving
• International moving
• Vehicle transport
• Junk removal

The site also does not state whether long-distance or interstate moves are handled in addition to local moves.

Where any of these are important, customers should confirm details directly with the company before booking.

These locations collectively cover central San Diego, South Bay/Otay Mesa near the border, and North County.

Service area

Across Town Movers describes its service area as San Diego, including San Diego County and neighboring cities and communities. The business focuses on local moves in and around the San Diego area.

The site does not clearly state how far outside San Diego County the company will travel, or whether it handles interstate or long-distance moves. Those points should be confirmed directly with the company if relevant.

Contact details

Published contact details include:

• Phone: +1 619-287-6900
• Toll-free phone: 1-800-400-5700 (published on the home page)
• Email: barrett@acrosstownmoversca.com (on the Contact page)
• Email: andre@zdigital.com (appearing on the home page)

Free estimates can be requested by phone or through the contact and estimate forms on the website.

Information not published

The site does not publish:

• Opening hours or office hours for any of the three locations
• Which locations are open to the public and which are warehouse-only
• Which depot handles which parts of the service area

It also does not explain which of the three facilities hold storage for non-military customers, or what customer access is like at each location.

Customers who need to visit in person, drop items off, or access stored belongings should confirm the correct location and opening hours directly with the company by phone before travelling.

Lists Mission, Mesa, Lemon Grove, San Diego, and San Marcos as a location. Names California and San Diego as a service area. Areas beyond these are not published.

Published ways to request an estimate include:

• Calling +1 619-287-6900
• Calling toll-free 1-800-400-5700
• Using the "Start Free Estimate" form on the home page
• Using the contact form on the Contact page
• Emailing one of the published email addresses (andre@zdigital.com or barrett@acrosstownmoversca.com)

The site describes estimates as free and no-obligation.

What is published about pricing

From the About page and service pages, the site states that Across Town Movers:

• Provides free, in-home cost estimates
• Offers flat-rate pricing so there are no surprises

Pricing is described as depending on the size of the move, the distance and the circumstances of each job, rather than a simple public rate card.

The site does not publish:

• A detailed rate sheet (hourly rates, minimum hours, truck or crew rates)
• A public price list for packing materials or boxes
• Public storage rates or minimum storage periods

It also does not state:

• Deposit requirements or payment terms
• Accepted payment methods (such as cash, card or cheque)
• Cancellation or rescheduling terms
• Late-cancellation or no-show fees, if any

All of these should be confirmed directly with the company when requesting an estimate.

Discounts and promotions (as published)

The site mentions the following referral-based discounts:

• Commercial moves: customers referred by family or friends can mention the referral to receive a 10% discount on their commercial move (as stated on the Commercial Moving page).
• Packing supplies: customers referred by family or friends can mention the referral to receive a 5% discount on moving supplies (as stated on the Packing and Supplies page).

The site does not list any other standing promotions, coupon codes or time-limited offers.

How to go ahead and book

To proceed after receiving an estimate, customers are directed to contact Across Town Movers directly by phone or through the website's forms to confirm details and schedule their move.

The site does not state how far in advance moves typically need to be booked, or typical availability at weekends or at month-end. Those points should be confirmed directly with the company when scheduling.

The site states that Across Town Movers has over one million cubic feet of storage space in San Diego.

It also notes that the company operates three storage warehousing facilities associated with its locations in Lemon Grove, San Diego (Otay Mesa) and San Marcos.

On the military moving page, the company states that its storage facilities house over 5.5 million pounds of non‑temp storage for military shipments.

Taken together, this indicates substantial warehouse storage capacity for both civilian and military customers.

Types of storage offered

The site states that Across Town Movers offers both short-term and long-term storage options and serves the whole San Diego area.

Storage is presented as part of a one-stop service alongside:

• Residential and commercial moving
• Military moving
• Packing services and packing supplies

This allows belongings to be packed, moved and stored by the same company rather than involving multiple providers.

How to enquire about storage

To ask about storage, the site directs customers to:

• Call +1 619-287-6900
• Call toll-free 1-800-400-5700
• Use the free estimate forms on the website

Storage details not published

The site does not publish detailed storage policies or specifications, including:

• Storage prices or monthly rates
• Minimum storage periods
• Unit sizes or how space is allocated (for example, containerised vs open warehouse)
• Whether and where storage is climate controlled
• Security arrangements at each facility
• Insurance or valuation coverage for stored goods
• Customer access arrangements (such as hours, appointment requirements or access fees)
• Which of the three locations hold storage for non-military customers

Customers needing storage should confirm these points directly with Across Town Movers before booking.

Ask anyway — the agent will say plainly that it is not published rather than guess.