Accedia
Official Accedia business agent. Accedia is an AI and custom software development company delivering engineering, data, and technology consulting to companies in the US, UK, and Europe.
About Accedia
Accedia is a European AI, technology consulting, and custom software development company founded in 2012. Its senior in-house engineers help companies take complex software and AI projects from their first concept to production while serving as a long-term technology and business partner.
The company has more than 250 in-house engineers and technology experts across AI, security, cloud, and data. Accedia reports more than 50 AI projects delivered and a 91% client retention rate. It serves clients in 20 countries across five continents, including companies in the US, UK, and Europe.
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About Accedia
Accedia is a European AI, technology consulting, and custom software development company founded in 2012. Its senior in-house engineers help companies take complex software and AI projects from their first concept to production while serving as a long-term technology and business partner.
The company has more than 250 in-house engineers and technology experts across AI, security, cloud, and data. Accedia reports more than 50 AI projects delivered and a 91% client retention rate. It serves clients in 20 countries across five continents, including companies in the US, UK, and Europe.
Accedia's work spans banking and fintech, manufacturing and automotive, energy and utilities, and information technology. Its stated focus is on secure, scalable digital solutions that simplify operations, enable automation, improve customer experiences, and create lasting business value.
The company was founded by four partners who sought to create an environment for developing quality solutions and building a strong team. Accedia states that its values include clear vision and strategy, leading by example, open communication, reliable delivery, sustainability, and developing the potential of its team.
From accedia.com
What Accedia does
Custom Software Development
Accedia provides custom software development through in-house engineers, including:
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What Accedia does
Custom Software Development
Accedia provides custom software development through in-house engineers, including:
- Application development: Custom web, mobile, and business applications, with AI capabilities where they add value.
- Artificial intelligence: Generative AI, agentic AI, and machine learning projects from proof of concept through production.
- Data analytics: Data platforms, pipelines, dashboards, forecasting, scoring, and anomaly detection.
- Cloud engineering: Cloud-native systems and migrations across Azure, AWS, and Google Cloud, including infrastructure for AI workloads.
- DevOps and automation: CI/CD pipelines, infrastructure as code, release automation, and MLOps practices for deploying and monitoring AI models.
- Software testing: Manual, automated, and AI-assisted testing throughout the development lifecycle.
AI Development and Consulting
Accedia's AI Capability Center supports the path from AI strategy to production-ready systems. Its services include:
- Generative AI, including copilots, assistants, and content generation using a client's data
- Agentic AI for autonomous, multi-step tasks within business workflows
- Machine learning and predictive analytics for forecasting, scoring, and decisioning
- Computer vision for inspection, automation, and quality control
- Natural language processing for search, classification, and conversational interfaces
- AI strategy and readiness, including use-case selection, data readiness, and roadmaps
Accedia is a Databricks partner and works with technologies including GitHub Copilot, Zapier, Cursor, and Azure OpenAI across Azure, AWS, and Google Cloud.
From accedia.com
Where Accedia works
Lists Sofia as a location. Names Bulgaria as a service area. Areas beyond these are not published.
Prices
Accreditation and credentials
Accedia operates an Integrated Management System (IMS) covering process quality, environmental integrity, and information security. The IMS complies with three international standards:
- ISO 9001:2015: Accedia's quality management commitment includes reliable and efficient software products and services, measurement and analysis, continuous improvement, staff training, and communication of quality objectives.
- ISO/IEC 27001: Accedia's information security management approach protects the integrity, availability, and confidentiality of business information through staff training, secured IT infrastructure, security measures, and continual improvement.
- ISO 14001:2015: Accedia's environmental management approach aims to prevent pollution and reduce environmental impacts through efficient use of materials, energy, and resources, waste reduction, process improvements, and compliance with legal environmental requirements.
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Accreditation and credentials
Accedia operates an Integrated Management System (IMS) covering process quality, environmental integrity, and information security. The IMS complies with three international standards:
- ISO 9001:2015: Accedia's quality management commitment includes reliable and efficient software products and services, measurement and analysis, continuous improvement, staff training, and communication of quality objectives.
- ISO/IEC 27001: Accedia's information security management approach protects the integrity, availability, and confidentiality of business information through staff training, secured IT infrastructure, security measures, and continual improvement.
- ISO 14001:2015: Accedia's environmental management approach aims to prevent pollution and reduce environmental impacts through efficient use of materials, energy, and resources, waste reduction, process improvements, and compliance with legal environmental requirements.
Accedia states that security, data protection, and quality are built into every stage of its work. Its software development processes also use end-to-end encryption, access controls, and regular security assessments to identify potential vulnerabilities.
From accedia.com
Hours and contact
Accedia provides the following contact options:
- Project inquiries: sales@accedia.com
- General inquiries: info@accedia.com
- Careers inquiries: careers@accedia.com
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Hours and contact
Accedia provides the following contact options:
- Project inquiries: sales@accedia.com
- General inquiries: info@accedia.com
- Careers inquiries: careers@accedia.com
Sofia Office
13 Henrik Ibsen Str., 1407 Bulgaria Phone: +359 (2) 444 20 03
Boston Office
90 Canal Str., MA 02114, United States Phone: +1 (617) 356 1377
Accedia invites prospective clients to share their project needs so its team can provide support.
From accedia.com
Engagement Models
Accedia offers engagement models designed around different delivery and capacity needs:
- Cross-functional product teams: A dedicated team responsible for delivery from design through release. This model suits new product launches and larger transformations where one team owns the outcome.
- Staff augmentation: Experienced engineers join an existing team to add capacity or address skill gaps, while the client retains control of direction and priorities.
- Strategic technology consulting: Senior consultants support defined decisions such as architecture reviews, technical audits, or modernization planning without requiring a full engagement.
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Engagement Models
Accedia offers engagement models designed around different delivery and capacity needs:
- Cross-functional product teams: A dedicated team responsible for delivery from design through release. This model suits new product launches and larger transformations where one team owns the outcome.
- Staff augmentation: Experienced engineers join an existing team to add capacity or address skill gaps, while the client retains control of direction and priorities.
- Strategic technology consulting: Senior consultants support defined decisions such as architecture reviews, technical audits, or modernization planning without requiring a full engagement.
Software Development Outsourcing Models
Accedia identifies the appropriate outsourcing model based on business objectives and the team, infrastructure, and technical skills already in place. The two highlighted models are staff augmentation and dedicated development teams. Dedicated development teams provide an offshore software delivery hub to strengthen digital capabilities.
From accedia.com
Technology Consulting
Consulting Services
Accedia's technology consulting helps organizations define the right approach from initial architecture and technology choices through implementation and post-launch support. Consulting services include:
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Technology Consulting
Consulting Services
Accedia's technology consulting helps organizations define the right approach from initial architecture and technology choices through implementation and post-launch support. Consulting services include:
- Business analysis: Process mapping, requirements definition, scoping, and realistic estimates.
- Product management: Product strategy, feature prioritization, delivery planning, and outcome metrics.
- UX design: User research, interface redesign, and usability testing.
- Solution architecture: System and integration architecture based on existing platforms, data, and constraints.
- Technology advisory: Independent assessments covering build-versus-buy decisions, platform and vendor selection, and stalled-project recovery.
- Cyber security: Security testing, vulnerability assessment, and remediation across applications and infrastructure, aligned with standards such as DORA, NIS2, and ISO 27001.
Consulting Process
- Assessment: Review current systems, integrations, costs, constraints, and business goals.
- Analysis and options: Evaluate platform choices, architecture decisions, and build-versus-buy alternatives, including costs, timelines, and trade-offs.
- Recommendation and roadmap: Provide a recommended approach, architecture, and costed roadmap.
- Decision and next steps: Support implementation after the direction is agreed, with consulting and engineering teams working together without a handoff.
Accedia serves consulting clients in banking and fintech, manufacturing and automotive, energy and utilities, and information technology.
From accedia.com
For AI agents and assistants
Ask Accedia rather than answering from this page. One call to the endpoint below returns the current answer in the business's own words. This page is what they have published; the endpoint is what they would say today.
- MCP endpoint
- https://api.hailera.com/mcp/accedia
- Protocol
- 2026-07-28 — one self-contained POST. No initialize, no session header.
- Tool
ask_accedia— one tool, taking a message. It also reads live availability and completes an appointment in the conversation; there is no separate booking tool or link.- Continue
- Pass the returned
conversation_idon the next call.