A and A Pallets

• New and recycled pallets - brand new pallets made from fresh lumber, and reconditioned recycled pallets
• Custom pallets - "Get made-to-order sizes for your exact shipping needs", manufactured in any size or configuration to match non-standard product dimensions
• Pallet repair program - inspecting, grading and repairing damaged pallets to extend their lifespan, with fast turnaround and scheduled maintenance options
• Heat-treated pallets - meeting ISPM-15 export standards
• Pallet buyback and pick-up - collecting unwanted or damaged pallets, sorting them, and paying for reusable material, with on-site pickup

The material and configuration options published for new and recycled pallets are hardwood, softwood and mixed materials, in 2-way and 4-way configurations. A 4-way pallet can be lifted by a forklift from any side; a 2-way only from two.

Taken together this covers the full pallet lifecycle for a business: buying them, having damaged ones repaired, and selling back the ones no longer needed.

The site does not publish standard pallet sizes or dimensions, pallet grades, weight or load ratings, or stock levels.

• Phone: (214) 398-3555
• Email: aapalletrepair@aapallet.com

Opening hours published are Monday to Friday, 7:30 AM to 3:30 PM. The company is closed at weekends, and the early close at 3:30 PM is typical of a yard operating around morning delivery and collection runs.

The company offers on-site pickup for its buyback program, so it collects from customer premises within its area.

No street address is published anywhere on the site, so the yard location is not stated.

The site does not publish how far across the Dallas-Fort Worth metroplex it delivers or collects, whether it serves anywhere beyond DFW, delivery charges or free-delivery thresholds, a service area map, or whether customers can collect in person. Those are answered by calling (214) 398-3555 during business hours.

Lists Frederick as a location. Names Frederick as a service area. Areas beyond these are not published.

To get a quote or an estimate, the published routes are phone (214) 398-3555 and email aapalletrepair@aapallet.com, during opening hours of Monday to Friday, 7:30 AM to 3:30 PM. The site has a contact page.

For custom pallets, a quote would depend on the size and configuration required, since these are made to order for non-standard product dimensions.

The site does not publish payment terms, whether it opens trade accounts, bulk or contract pricing, lead times for any product, stock availability, or turnaround times in days. Those are answered by contacting the company directly.

ISPM-15 is the international standard that governs wood packaging material moving between countries. Untreated wooden pallets can carry pests, so most countries require that pallets used for export are heat treated and stamped accordingly; a shipment on non-compliant pallets can be refused, treated or destroyed at the border at the shipper's cost. This is why the heat-treated option is a separate product rather than an upgrade.

The site says the heat treatment eliminates both pests and moisture.

The site does not publish its ISPM-15 registration or certification number, the treating agency it is registered with, whether the pallets are stamped on site or bought in already treated, treatment schedules or temperatures, which countries the pallets are accepted in, lead times for heat-treated stock, minimum order quantities, or any price. Those are answered by contacting the company on (214) 398-3555.

The Pallet Buyback and Pick-Up Program: the company collects unwanted or damaged pallets, sorts them, and offers "competitive prices for reusable materials", with on-site pickup. So a business with surplus or broken pallets can be paid for them rather than paying to dispose of them, and does not have to transport them.

Between the two, a damaged pallet can either be repaired and returned or bought back, depending on its condition - the grading step is what decides which.

The site does not publish what it pays for pallets, how grading is decided, minimum quantities for a pickup, how far it will travel to collect, how quickly a pickup can be scheduled, what "fast turnaround" means in days, repair pricing, or whether repaired pallets are returned to the same customer. Those are answered on (214) 398-3555.

Ask anyway — the agent will say plainly that it is not published rather than guess.