A and A Glass

The three service areas published, each with its own page, are:

• Auto glass service, including windshield repair and replacement, and mobile service
• Residential glass services - window, door and mirror replacement and installation
• Commercial glass services

Emergency glass repair is published as a separate service across these.

The company was founded in the 1980s and has over 30 years of service.

Staff are described as licensed and certified.

The site does not publish shower doors, glass railings, skylights or double glazing units as named services, and publishes no prices.

So there are two auto glass periods: 30 days against stress cracks, and lifetime against defects in material and workmanship, plus cover for water and air leaks caused by the installation.

On home windows

"Home windows have a 1 year guarantee on the seal, and will be installed correctly, with the proper adhesive to ensure correct fit and function."

The distinction matters. A stress crack is a crack that appears without impact, and it is covered for 30 days only; a manufacturing or fitting defect is covered for life. Damage from a stone or impact is not a defect and is not described as covered.

To raise a warranty issue, the site says to call 856-962-7700 or use the contact page.

The site does not publish whether the warranty is transferable to a new owner of the vehicle or property, what is excluded, whether commercial glass carries a warranty, or how a claim is assessed.

So a technician attends the customer's home or workplace, avoiding a tow.

On what vehicles are covered

"We're trained in all makes and models of vehicles including RVs and heavy machinery. There's no vehicle too big or too small we haven't operated on." RVs and heavy machinery are specifically named, which is beyond what a standard auto glass shop handles.

The site states these services are offered Monday through Saturday - wider than the office hours published elsewhere on the site, which are Monday to Friday.

Emergency glass repair and house calls to replace windshields in an emergency are also published.

The site does not publish whether OEM or aftermarket glass is used, glass brands, ADAS recalibration after a windshield replacement, how long a replacement takes, or adhesive cure times before driving.

• Storefront installations and repairs
• Door repair and replacements
• Board-up services
• Tabletops
• Sneeze guards
• Mirror installations
• Same-day service on broken storefronts

Same-day service on broken storefronts and entry doors is the significant commitment here. The site says: "We don't ever want you to have to close down your business for longer than you should. When an entry is broken, due to crime or weather, our technicians work tirelessly to get you back up and running. In the unlikely event that we cannot conduct the repair, we'll fully board up your business until we can get the necessary parts."

So if a storefront is broken by break-in or weather, the published response is same-day repair, or a full board-up while parts are ordered - which keeps the premises secure either way.

The site does not publish commercial pricing, whether it holds service contracts with property managers, insurance handling for break-in damage, safety or tempered glass specifications, or lead times for ordered parts.

Ask anyway — the agent will say plainly that it is not published rather than guess.