# 1Digital Agency > Official 1Digital Agency business agent. 1Digital Agency is a full-service ecommerce digital agency founded in Philadelphia in 2012, providing SEO, AI SEO… ## Ask it a question 1Digital Agency answers for itself at https://api.hailera.com/mcp/1digitalagency. A client that speaks MCP can connect to that address; the tool is ask_1digitalagency and the protocol is 2026-07-28. Where this file and the agent disagree, the agent is current. ## About 1Digital Agency 1Digital Agency was founded in 2012 by Dan Kogan, who "started 1Digital in 2012 on Philadelphia's N3RD Street" during what the site calls the early ecommerce platform wars. His stated philosophy was building proprietary tools rather than renting third-party solutions. On team size, the site publishes "50+ Expert Team" and "50+ eCommerce specialists" across SEO, AI SEO, PPC, design, development and strategy. It notes that the people pictured are "a small slice of the team", with "the rest heads-down on client work". The leadership named is: - Dan K. - Founder and CEO - Michael P. - Senior Director of Business Development - Matt L. - Director of Merchant Success - Joe C. - Assistant Director of Merchant Success The partnerships and certifications published are Google Partner, BigCommerce Elite Partner and Shopify Plus Partner. The site also references a Neil Patel affiliation. "US Core + Global Talent" - a US core team for client communication, with vetted global specialists for international work. The site publishes a 4.9 / 5 rating from 941+ verified reviews across Google, Trustpilot, Clutch and Facebook, and says it is trusted by 438 brands. The site does not publish full staff surnames, awards, company ownership or investors, or annual revenue. Source: https://www.1digitalagency.com/about-us/ ## What 1Digital Agency does 1Digital Agency works on "Shopify, WooCommerce, BigCommerce, and Magento stores". Its published platform partnerships are: - Shopify Plus Partner - BigCommerce Elite Partner - Google Partner Platform and data migration is one of its named services, so moving a store from one of these platforms to another is work it publishes. It also offers headless commerce development and custom platforms, which are alternatives to running a store on a standard platform. The founder's stated approach, from the about page, is building proprietary tools rather than renting third-party solutions; the site says 1Digital was started during "the early eCommerce platform wars". The BigCommerce Elite and Shopify Plus partner tiers are the enterprise-level partner programmes for those two platforms. The site does not publish which platform versions it supports, whether it works on platforms outside the four named, how long a migration takes, what a migration includes or costs, whether it does ongoing platform maintenance or hosting, or app and extension development specifics. 1Digital Agency describes itself as "a full-service eCommerce digital agency" specialising in "SEO, AI SEO, PPC, design, development, platform migration, and conversion rate optimization". The services published are: - Search engine optimization (SEO) - AI SEO services - PPC and pay-per-click marketing - Social media advertising and marketing - Web design and development - Platform and data migration - Conversion rate optimization - Headless commerce development - Custom platforms Each service has its own page on the site. The agency works exclusively in ecommerce rather than general marketing, and covers both the marketing side (SEO, PPC, social, conversion optimization) and the build side (design, development, migration, headless, custom platforms) - so a store can be built and marketed by the same firm. On how it uses AI, the site says: "AI in our toolkit. Humans in the driver's seat." Its strategists, designers, developers and writers are human, and it describes proprietary AI as accelerating their work. The site does not publish which services are available separately versus bundled, minimum engagement size, or a service level agreement. Source: https://www.1digitalagency.com/about-us/ ## Where 1Digital Agency works Lists Miami, Frederick, Philadelphia, and Boston as a location. Names Miami, Frederick, Philadelphia, and Boston as a service area. Areas beyond these are not published. ## Prices No prices, pricing, fees, rates, retainers or package costs are published anywhere on the 1Digital Agency site, for any service. What the site does say about commitment is "No long-term contracts". A price comes from a tailored proposal, not a published rate card. The published route to a quote or estimate is either "Request Free Proposal" or "Schedule a Call" for "a 30-minute discovery with a strategist". RFPs go to RFP@1digitalagency.com. The proposal process published is: - "A reply from a strategist within 1 business day" - "A short discovery call to align on goals" - "A tailored proposal with scope and pricing" The site states "A senior reply lands within one business day." What the site publishes about the first 30 to 45 days of an engagement: discovery and goals, audit and roadmap, tracking cleanup, and quick wins. The site does not publish whether the discovery call or proposal is free, minimum project size or budget, payment terms, notice periods, what happens after the first 45 days, or how success is measured and reported. Source: https://www.1digitalagency.com/contact/ ## Hours and contact The office address published for 1Digital Agency is 14261 SW 120th St, Suite 108-337, Miami, FL 33186. The agency was founded in Philadelphia - the site says "Born in Philadelphia" and that it started "on Philadelphia's N3RD Street" in 2012 - and the address published today is the Miami one above. Contact details published: - Phone: 888-982-8269 - General email: info@1digitalagency.com - RFP submissions: RFP@1digitalagency.com Office hours published are Monday to Friday, 9 AM to 6 PM ET. The office is closed at weekends. On where its people are, the site says "US HQ, Global Talent" and "US Core + Global Talent": a US-based core team handles client communication, with vetted global specialists for other work. To book or schedule a conversation, the site offers a 30-minute discovery call with a strategist, and says a senior reply lands within one business day. The site does not publish a Philadelphia office address, other office locations, whether visitors are received at the Miami address, or out-of-hours or weekend support arrangements. Source: https://www.1digitalagency.com/contact/ ## AI SEO and answer engine optimization at 1Digital Agency Alongside conventional SEO, 1Digital Agency publishes a distinct set of AI search services: - AI SEO services - Answer Engine Optimization (AEO) - Generative Engine Optimization (GEO) - Agentic Commerce - ChatGPT SEO Each has its own page on the site, at /ai-seo-services/, /aeo-services/, /generative-engine-optimization/, /agentic-commerce/ and /chatgpt-seo-services/. These address being found and cited by AI assistants and answer engines rather than only by conventional search results, which is a separate discipline from the ranking-focused SEO the agency also offers. On its own use of AI in delivering work, the site says: "AI in our toolkit. Humans in the driver's seat" - strategists, designers, developers and writers are human, with proprietary AI accelerating their work. The site does not publish what any of these AI SEO services includes in detail on the overview page, which AI assistants or answer engines they target, how results are measured, how long they take to show effect, or what they cost. Source: https://www.1digitalagency.com ## Industries and clients 1Digital Agency works with 1Digital Agency publishes work across both mainstream and restricted ecommerce sectors. High-risk sectors named on the site: vape, CBD, cannabis, cigars, alcohol, firearms and ammo, and knives. These are categories with advertising and platform restrictions, and the agency names them explicitly as sectors it serves. On client type, the site names B2B, B2C, SMB, entrepreneurs, startups, funded scale-ups and Fortune 500. Clients and case studies named on the site include LaDivine, Walker's Shortbread, Andrea and Leo, Suzanne Kalan, Steinway and Sons, MFA Boston, smrtphone, Oakwood Veneer, Everything For Offices, Kate Spade NY, Synchrony and Hitachi. On scale, the site says "Trusted by 438 Brands", refers to "400+ brands" and shows 54+ projects in its portfolio. It publishes a rating of "4.9 / 5" from "941+ verified reviews" across Google, Trustpilot, Clutch and Facebook. The site does not publish which services each client used, campaign results attributable to named clients, contract values, when each engagement ran, or whether any sector or client type is declined. Source: https://www.1digitalagency.com ## What 1Digital Agency has not published yet These are things people ask 1Digital Agency that its published information does not yet cover. - prices - availability - fees, retainers or package costs - contract terms - search ranking, traffic or revenue results - project timelines or launch dates - which team members will be assigned to an account - whether a restricted product category can be served Ask anyway — the agent will say plainly that it is not published rather than guess. ## Where this comes from https://www.1digitalagency.com